TERMS OF SERVICE
1. INTRODUCTION AND ACCEPTANCE OF TERMS
1.1. These Terms of Service (the "Terms", "Agreement" or "Terms of Service") constitute a legally binding agreement between you ("User", "you" or "your") and Quan2um SRL. ("Quan2um", "Company", "we", "us" or "our"), governing your access to and use of the Quan2um platform, including the website located at https://quan2um.com (the "Site"), mobile applications, APIs, and all associated services (collectively, the "Platform" or "Services").
1.2. By creating an Account, accessing, or using any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines incorporated herein by reference. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
1.3. We reserve the right to modify, update, or change these Terms at any time in our sole discretion. Any changes will be effective immediately upon posting the revised Terms on the Platform with a new "Last Updated" date. Your continued use of the Platform following the posting of any changes constitutes acceptance of those changes. We encourage you to review these Terms periodically.
1.4. Quan2um operates as a Shariah-compliant digital asset exchange platform. Our Services are designed to facilitate the trading of approved digital assets in accordance with Islamic finance principles. Users should be aware that certain features or trading pairs may be restricted to maintain Shariah compliance.
2. DEFINITIONS
2.1. Unless the context requires otherwise, the following terms shall have the meanings set forth below:
•"Account" means a user account registered on the Platform that allows access to the Services.
•"Authorized Individual" means any person authorized by a User to access and operate their Account.
•"Digital Assets" or "Cryptocurrency" means blockchain-based digital currencies, tokens, and other cryptographic assets available for trading on the Platform.
•"Fiat Currency" means government-issued currency that is legal tender in its country of origin.
•"KYC" means Know Your Customer verification procedures required for Account registration and use.
•"Order" means an instruction to buy or sell Digital Assets on the Platform.
•"Platform" means the Quan2um website, mobile applications, APIs, and all related services.
•"Shariah-Compliant" means conforming to the principles of Islamic law as determined by our Shariah Advisory Board.
•""Trading Pair" means a combination of two assets that can be exchanged against each other on the Platform.
•""Wallet" means the digital storage facility provided through the Platform for holding Digital Assets.
3. ELIGIBILITY AND ACCOUNT REGISTRATION
3.1 Eligibility Requirements
""To be eligible to use the Platform and Services, you must:
"" (a) Be at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is greater;
"" (b) Have the full legal capacity to enter into a binding agreement;
"" (c) Not be a resident of, located in, or a citizen of any Restricted Jurisdiction (as defined in Section 12);
"" (d) Not be subject to any sanctions administered or enforced by any governmental authority;
"" (e) Not have been previously suspended or removed from the Platform;
"" (f) Comply with all applicable laws and regulations in your jurisdiction.
3.2 Account Registration
3.2.1. To access certain features of the Platform, you must register for an Account by providing accurate, current, and complete information as prompted by our registration process.
3.2.2. You agree to maintain and promptly update your Account information to keep it accurate, current, and complete at all times.
3.2.3. You are responsible for maintaining the confidentiality of your Account credentials, including your password and any two-factor authentication codes. You agree to notify us immediately of any unauthorized access to or use of your Account.
3.2.4. You are solely responsible for all activities that occur under your Account, whether or not you have authorized such activities.
3.2.5. We reserve the right to refuse registration, cancel Accounts, or limit access to the Platform at our sole discretion without prior notice or explanation.
3.3 Identity Verification (KYC/AML)
3.3.1. You agree to complete all identity verification procedures required by us, which may include providing government-issued identification documents, proof of address, and other documentation as we may reasonably request.
3.3.2. We may use third-party service providers to assist with identity verification and may share your information with such providers in accordance with our Privacy Policy.
3.3.3. Failure to complete verification procedures may result in limitations on your Account functionality or termination of your Account.
3.3.4. We reserve the right to request additional verification at any time, including but not limited to enhanced due diligence procedures for higher-risk transactions or jurisdictions.
4. PLATFORM SERVICES
4.1 Trading Services
4.1.1. The Platform provides a marketplace for Users to buy, sell, and trade Digital Assets. We act solely as an intermediary providing the technical infrastructure for trading and do not act as a principal, counterparty, or market maker unless otherwise specified.
4.1.2. All trades are executed based on the Order book matching system. We do not guarantee that any Order will be executed, filled, or filled at any particular price.
4.1.3. You acknowledge that Digital Asset markets are highly volatile and that prices can fluctuate significantly within short periods. Past performance is not indicative of future results.
4.1.4. We reserve the right to list, delist, or suspend any Trading Pair or Digital Asset at any time without prior notice.
4.2 Wallet Services
4.2.1. We provide Wallet services that allow you to store, receive, and send supported Digital Assets.
4.2.2. You acknowledge that Wallet addresses are provided on an "as is" basis and that blockchain transactions are irreversible. We are not responsible for Digital Assets sent to incorrect addresses.
4.2.3. We may impose minimum and maximum limits on deposits, withdrawals, and holdings at our discretion.
4.2.4. We reserve the right to temporarily suspend Wallet services for maintenance, security reasons, or compliance purposes.
4.3 Shariah Compliance
4.3.1. Quan2um is committed to operating in accordance with Shariah principles. Our Shariah Advisory Board reviews and approves all Digital Assets and trading mechanisms offered on the Platform.
4.3.2. We may restrict or prohibit certain trading activities, Digital Assets, or features that are determined to be non-compliant with Shariah principles.
4.3.3. Users acknowledge that determinations regarding Shariah compliance may change over time based on scholarly review and market developments.
4.3.4. We provide educational resources regarding Islamic finance principles as they relate to digital asset trading; however, Users are responsible for seeking independent religious guidance if needed.
5. USER CONDUCT AND PROHIBITED ACTIVITIES
5.1. By using the Platform, you agree not to engage in any of the following prohibited activities:
•Violating any applicable law, regulation, or third-party rights;
•Using the Platform for money laundering, terrorist financing, or other illegal purposes;
•Manipulating the market, including wash trading, spoofing, layering, or front-running;
•Accessing the Platform from a Restricted Jurisdiction using VPN or other circumvention tools;
•Creating multiple Accounts or using false information during registration;
•Interfering with or disrupting the Platform, servers, or networks connected to the Platform;
•Attempting to gain unauthorized access to any part of the Platform or other users' Accounts;
•Engaging in any activity that could damage, disable, or impair the Platform;
•Using automated systems, bots, or scripts without our prior written consent;
•Reverse engineering, decompiling, or disassembling any part of the Platform;
•Infringing on our intellectual property rights or those of third parties;
•Transmitting viruses, malware, or other harmful code;
•Engaging in abusive, threatening, or harassing behavior toward other Users or our staff;
•Using the Platform for any purpose that violates Shariah principles as determined by our Shariah Advisory Board.
5.2. We reserve the right to investigate any suspected violations of these Terms and may take any action we deem appropriate, including terminating your Account, reporting suspicious activities to relevant authorities, and cooperating with law enforcement investigations.
6. FEES AND PAYMENTS
6.1. You agree to pay all applicable fees and charges associated with your use of the Platform, as set forth in our Fee Schedule available on the Site. Our fees may include, but are not limited to, trading fees, withdrawal fees, and deposit fees.
6.2. Fees are subject to change at any time. We will provide notice of fee changes by updating the Fee Schedule on the Platform. Your continued use of the Platform after any fee change constitutes acceptance of the new fees.
6.3. All fees are non-refundable unless otherwise stated or required by applicable law.
6.4. You are solely responsible for any taxes, duties, or levies arising from your use of the Platform. We may be required to withhold or collect taxes in certain jurisdictions.
6.5. We may deduct any applicable fees directly from your Account balance. If your Account balance is insufficient to cover applicable fees, we may suspend your access to certain Services until the balance is restored.
6.6. Network or blockchain transaction fees ("gas fees") are separate from our Platform fees and are determined by the respective blockchain networks. We have no control over such fees.
7. RISK DISCLOSURE
7.1. TRADING DIGITAL ASSETS INVOLVES SIGNIFICANT RISKS. YOU SHOULD CAREFULLY CONSIDER WHETHER TRADING DIGITAL ASSETS IS APPROPRIATE FOR YOU IN LIGHT OF YOUR FINANCIAL CONDITION, INVESTMENT OBJECTIVES, AND RISK TOLERANCE.
7.2. By using the Platform, you acknowledge and accept the following risks:
•Market Risk: Digital Asset prices are highly volatile and can fluctuate significantly. You may lose all or part of your investment.
•Liquidity Risk: There may be insufficient liquidity to execute trades at desired prices or volumes.
•Technology Risk: The Platform may experience technical failures, cyberattacks, or other disruptions that could result in loss of access or loss of Digital Assets.
•Regulatory Risk: Laws and regulations governing Digital Assets vary by jurisdiction and may change, potentially affecting the legality, value, or transferability of Digital Assets.
•Blockchain Risk: Blockchain networks may experience forks, more that 50% attacks, or other technical issues that could affect your Digital Assets.
•Custody Risk: Digital Assets held on the Platform are subject to the risks of hacking, theft, or loss. While we implement security measures, we cannot guarantee absolute security.
•Counterparty Risk: The Platform may face insolvency, bankruptcy, or other financial difficulties that could affect your ability to access your Digital Assets.
•Tax Risk: Tax treatment of Digital Assets varies by jurisdiction and is subject to change. You are responsible for understanding and complying with applicable tax obligations.
•No Insurance: Digital Assets held on the Platform are generally not covered by deposit insurance schemes such as FDIC insurance.
7.3. YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS RISK DISCLOSURE AND ACCEPT ALL RISKS ASSOCIATED WITH USING THE PLATFORM AND TRADING DIGITAL ASSETS.
8. INTELLECTUAL PROPERTY
8.1. The Platform and all content, features, and functionality, including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the compilation thereof, are owned by Quan2um SRL, its licensors, or other providers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
8.2. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes in accordance with these Terms.
8.3. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Platform without our prior written consent.
8.4. The Quan2um SRL name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Quan2um SRL or its affiliates. You may not use such marks without our prior written permission.
8.5. If you provide us with any feedback, suggestions, or ideas regarding the Platform, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use such feedback for any purpose.
9. PRIVACY AND DATA PROTECTION
9.1. Your privacy is important to us. Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
9.2. By using the Platform, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
9.3. We may share your information with third parties, including regulatory authorities, law enforcement agencies, and service providers, as described in our Privacy Policy or as required by applicable law.
9.4. We implement reasonable security measures to protect your personal information, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials.
10. DISCLAIMERS AND LIMITATIONS OF LIABILITY
10.1 Disclaimer of Warranties
10.1.1. THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
10.1.2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
10.1.3. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
10.1.4. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION PROVIDED THROUGH THE PLATFORM.
10.1.5. WE DO NOT PROVIDE INVESTMENT, FINANCIAL, TAX, OR LEGAL ADVICE. ANY INFORMATION PROVIDED THROUGH THE PLATFORM IS FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS ADVICE.
10.2 Limitation of Liability
10.2.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL QUAN2UM, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE PLATFORM.
10.2.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT OF FEES PAID BY YOU TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) TWO HUNDRED US DOLLARS ($200).
10.2.3. THE LIMITATIONS OF LIABILITY SET FORTH ABOVE SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11. INDEMNIFICATION
11.1. You agree to defend, indemnify, and hold harmless Quan2um, its affiliates, and their respective directors, officers, employees, agents, contractors, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
(a) Your use of or access to the Platform;
(b) Your violation of these Terms;
(c) Your violation of any third-party right, including any intellectual property, privacy, or proprietary right;
(d) Your violation of any applicable law or regulation;
(e) Any content or data you submit or transmit through the Platform;
(f) Any negligent or wrongful conduct by you.
11.2. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.
12. RESTRICTED JURISDICTIONS
12.1. The Platform and Services are not available to Users who are residents of, located in, incorporated in, or have a registered office in any of the following jurisdictions ("Restricted Jurisdictions"):
•United States of America and its territories;
•Canada;
•United Kingdom (for certain services);
•People's Republic of China (Mainland);
•Hong Kong SAR (for certain services);
•Singapore (for certain services);
•Cuba;
•Iran;
•North Korea (Democratic People's Republic of Korea);
•Syria;
•Crimea region of Ukraine;
•Donetsk People's Republic;
•Luhansk People's Republic;
•Any other jurisdiction where our Services would be prohibited by applicable law.
12.2. We also do not offer services to persons or entities on the U.S. Treasury Department's List of Specially Designated Nationals or Blocked Persons, the EU's Consolidated Financial Sanctions List, the UK Sanctions List, or any entity that is owned or controlled (50% or greater) by a person or entity on such lists ("Prohibited Parties"), or offer services that involve or otherwise benefit Prohibited Parties.
12.3. If it is determined that you have given false representations regarding your location or residence, or have accessed the Platform from a Restricted Jurisdiction using VPN or other circumvention tools, we reserve the right to terminate your Account immediately, liquidate any open positions, and take any other appropriate actions in compliance with applicable law.
12.4. The list of Restricted Jurisdictions may be updated from time to time. It is your responsibility to ensure that your access to and use of the Platform complies with applicable laws in your jurisdiction.
13. SUSPENSION AND TERMINATION
13.1. We may, in our sole discretion, immediately suspend, restrict, or terminate your access to all or any part of the Platform and Services, with or without notice, for any reason, including but not limited to:
(a) Violation of these Terms or any other policies;
(b) Request by law enforcement or government agencies;
(c) Unexpected technical or security issues;
(d) Extended periods of inactivity;
(e) Engagement in fraudulent or illegal activities;
(f) Non-payment of any fees owed;
(g) At the request of the User.
13.2. Upon termination of your Account, your right to access the Platform will immediately cease. You will have a reasonable period, as determined by us, to withdraw any remaining Digital Assets from your Account, subject to applicable laws and regulations.
13.3. We may retain your information as required by applicable laws and regulations or as necessary to resolve disputes and enforce our agreements.
13.4. The following sections shall survive termination of these Terms: Sections 6 (Fees), 7 (Risk Disclosure), 8 (Intellectual Property), 10 (Disclaimers), 11 (Indemnification), 14 (Governing Law), and 15 (Dispute Resolution).
14. GOVERNING LAW
14.1. These Terms and any dispute arising out of or relating to these Terms or the Platform shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law principles.
14.2. You agree that any legal action or proceeding relating to these Terms or the Platform shall be brought exclusively in the courts of Romania, and you consent to the personal jurisdiction and venue of such courts.
15. DISPUTE RESOLUTION
15.1 Informal Resolution
15.1.1. Before initiating any formal dispute resolution procedure, you agree to first contact us at support@quan2um.io to attempt to resolve any dispute informally.
15.1.2. You agree to engage in good faith negotiations for a period of at least thirty (30) days before initiating any legal proceedings.
15.2 Arbitration
15.2.1. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, that cannot be resolved through informal negotiations shall be finally settled by binding arbitration.
15.2.2. The arbitration shall be conducted in accordance with the rules of The Court of International Commercial Arbitration (CCIR) attached to the Chamber of Commerce and Industry of Romania in effect at the time of the arbitration.
15.2.3. The seat of arbitration shall be in Romania, Bucharest, 3rd district, Octavian Goga Blvd, bl.2, The language of the arbitration shall be English.
15.2.4. The decision of the arbitrator shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.
15.3 Class Action Waiver
15.3.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND QUAN2UM SRL AGREE THAT ANY CLAIMS RELATING TO THESE TERMS OR THE PLATFORM WILL BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
15.3.2. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
16. GENERAL PROVISIONS
16.1. Entire Agreement: These Terms, together with our Privacy Policy and any other documents incorporated by reference, constitute the entire agreement between you and Quan2um SRL regarding the Platform and supersede all prior agreements and understandings.
16.2. Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
16.3. Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16.4. Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms without restriction.
16.5. No Agency: Nothing in these Terms shall be construed to create a joint venture, partnership, agency, or employment relationship between you and Quan2um SRL.
16.6. Force Majeure: We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
16.7. Notices: We may provide notices to you via email, posting on the Platform, or other reasonable means. You agree to keep your contact information current.
16.8. Language: These Terms are drafted in English. Any translations are provided for convenience only. In the event of any conflict between the English version and any translation, the English version shall prevail.
17. CONTACT INFORMATION
17.1. If you have any questions about these Terms or the Platform, please contact us at:
Quan2um SRL.
Email: ceo@quan2um.com
Support: support@quan2um.com
Website: https://quan2um.com